
Decision Making in Case Studies: Reveal Your Thought Process
Decision Making in Case Studies: Reveal Your Thought Process

ICF PCC Executive & Career Coach
Assessors cannot score what is inside your head; they only score the evidence and trade-offs you articulate.
menu_bookWhat You Will Learn
Stating the decision alone wins no marks
'We decided to rebrand to green.' This carries little weight in an assessment centre because it lacks evidence and commercial reasoning.
Detail the underlying rationale
'To align with our customer trust metric, green conveyed reliability.' The decision is only as good as the rationale behind it.
Show how your mind works
Assessors cannot assume what you thought. Make your analytical steps, trade-offs, and criteria explicit.
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